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Inbox & Messaging

School Admin Bursar Teacher

The Inbox is the unified communication centre for EMS. Use it to send and receive messages between staff members and guardians.

Viewing the Inbox​

Go to Communication → Inbox to see all your messages.

Inbox view

Messages are organised into categories:

  • Inbox — messages received
  • Sent — messages you have sent
  • Drafts — unsent drafts

Reading a Message​

Click any message in the list to open and read it. Unread messages are shown in bold.

Composing a Message​

  1. Click Compose.
  2. In the To field, search for a recipient — staff member, guardian, or a whole class.
  3. Enter a Subject.
  4. Write your message in the body.
  5. Attach files if needed.
  6. Click Send.

Compose button

Compose message form

Sending to a class

You can address a message to an entire class. All guardians with students in that class will receive the message. Useful for class announcements.

Replying to a Message​

Open a message and click Reply to respond directly to the sender.

Notifications vs Messages​

EMS has two communication channels:

  • Messages — longer-form, two-way correspondence (this module)
  • Notifications — short system-generated alerts (e.g. payment received, attendance alert)

Go to Communication → Notifications to view system notifications.